Your Personal Information
We collect personal information when voluntarily submitted by visitors in our surveys, orders or contact forms. Personal information is requested in order to process the request. This information may include your name, mailing address, phone number, e-mail address and other information. Any and all information collected by this website is used for internal purposes only!
We collect general data including your domain name, the name of the web page from which you entered our site, which pages you visit on our site, and how much time you spend on each page. This general information does not include specific identifying information about you. We may also use "cookie" technology to obtain non-personal information from online visitors. We log IP addresses for systems administration purposes. IP addresses are logged to track a user's session. We use this information to monitor and improve our sites, and we do not provide this information to outside parties.
Use of Information
Under no circumstances will we provide or disclose any collected information. We will at no time allow collected information to be sold, traded, or otherwise viewed by any third parties. Clear Choice Products makes every effort to respect the privacy of our online visitors.
Do the products have a warranty?
Hearing aids carry a 6 month warranty against manufacturer devices. Damage caused by you is not covered under the warranty. This means if you drop it, shower with it, break a receiver wire, the dog eats it etc. it will not be covered under warranty. Please email us for warranty claims.
All other electronic devices carry a 30 day warranty against manufacturer defects.
How long does shipping take?
We ship within 1 business day. Arrival time varies based on your location.
Where do you ship?
We ship anywhere! If you are outside of the USA, please contact us for a shipping quote.
Where do the items ship from?
We ship from our headquarters in NY!
What if I am not happy with my purchase?
Hearing aids- must be returned within 45 days. Email us to obtain a return authorization number. Returns received without a return authorization number will be subject to a 10% restocking fee. You are responsible for shipping charges. You assume the risk of loss and damage to the returned product while in transit back to CCP.
Ear camera/sound machine must be returned within 30 days. You are responsible for shipping charges. You assume the risk of loss and damage to the returned product while in transit back to CCP.
Domes/ear drops- These items are not returnable once opened. Domes can be exchanged for a different style size if you ordered the wrong size or manufacturer.